Amdocs said it has a new five-and-a-half-year agreement with DirecTV for billing operations.
The contract gives the vendor wider responsibility, going beyond systems development and support to include the full billing lifecycle, Amdocs said. "By creating a single point of accountability and improving operational efficiencies, Amdocs will help DirecTV sharpen its competitive advantage," Amdocs said.
DirecTV is the second-biggest U.S. multichannel video provider with nearly 20 million customers.
"Amdocs has been a strategic technology partner of DirecTV since the beginning of our company," Mike Benson, executive vice president and chief information officer at the satellite-TV provider, said in a release. "We're now building on that relationship as Amdocs takes an even broader role over our billing process." Amdocs billing systems have supported DirecTV since 1994.
